Refund Policy
Last updated: April 15, 2026
At CalmHear Inc., we want you to be completely satisfied with your purchase. We offer a generous return policy to ensure you can try our products with confidence.
100-Day Money-Back Guarantee
We offer a 100-day money-back guarantee on all products purchased directly through our website. If you are not satisfied with your purchase for any reason, you may return it within 100 days of delivery for a full refund.
Return Conditions
- Products must be returned within 100 days of the delivery date
- Items should be in their original packaging where possible
- A proof of purchase (order confirmation email or receipt) is required
- Used products are eligible for return under our guarantee
How to Initiate a Return
To initiate a return, please contact our customer support team at [email protected] with your order number and reason for return. We will provide you with return shipping instructions within 1-2 business days.
Refund Processing
Once we receive your returned item, we will inspect it and process your refund within 5-10 business days. Refunds will be issued to the original payment method used for the purchase.
Shipping Costs
Original shipping costs are non-refundable. Return shipping costs are the responsibility of the customer unless the return is due to a defective product or an error on our part.
Damaged or Defective Products
If you receive a damaged or defective product, please contact us immediately at [email protected]. We will arrange a replacement or full refund including shipping costs.
Contact Us
For any questions about our refund policy, please reach out to [email protected] or call +1 416-555-2134.